The ASPCA Poison Control Center is our trusted partner in helping pet patients in their time of need. They are staffed with veterinary triage professionals who are fully trained on veterinary triage protocols.
We are available 24 hours a day, 7 days a week. Most veterinary practices do not offer around the clock availability to talk through your pet’s needs. You can speak to someone at PetEmergency Hotline immediately! And your vet will be in the loop as we send them detailed case summaries of our conversations.
Our consultation fee includes speaking directly to a veterinary triage professional about your dog or cat. We will talk you through what’s going on, taking into account your pet’s personal history. We provide advice and guidance based on our conversation, and immediately after the call we send your vet a case summary detailing our discussion. Also included in the fee are up to two (2) follow-up calls within 48 hours of the initial call. This gives you the opportunity to check back in with a veterinary triage professional.
We understand! PetEmergency Hotline can help you talk through a myriad of symptoms, please find an example list on our homepage. Not listed? That’s ok! We are here to give you peace of mind by talking through your pet’s needs and potentially developing a plan of action.
We currently only offer our service by dialing 1-844-867-PETS. We believe it’s important for pet parents or guardians talk directly to our veterinary triage professionals in real time. Chat and video functions are being explored, stay tuned!